Support
Need help with Unblock? We're here to assist.
Contact Us
For questions, bug reports, or feedback about Unblock, email us at:
unblock-support@bluedefense.deWe aim to respond within 48 hours.
Security Issues
If you discover a security vulnerability in Unblock, please report it responsibly. Do not open a public issue. Email us directly at unblock-support@bluedefense.de with the subject line "Security Vulnerability Report".
Common Questions
How do I delete all my data?
Open Settings in the app and use the Panic Wipe button. This permanently destroys all local data and resets the app.
Does Unblock need internet?
No. Unblock works entirely offline using Bluetooth mesh and Wi-Fi Direct. Internet is only used if you optionally configure Nostr relay bridges.
Can BlueDefense read my messages?
No. We have no server, no backend, and no access to your device. Messages are encrypted with keys that only exist on your phone.
I forgot my PIN. Can you reset it?
No. The PIN encrypts your identity key locally. If lost, you must wipe and start fresh. We cannot recover it.